I have a baby with me, can he/she join?
The hot air balloon ride is only for 5 years and above.
I am pregnant. Am I able to go?
Pregnant women in their first trimester are allowed to join the balloon flight, subject to the pilot's assessment on site.
Will I go dune bashing?
We focus on sustainable practices and conduct gentle nature drives in the Dubai Desert Conservation Reserve that doesn't include dune bashing.
Why are there alcohol restrictions?
We are committed to stay true to local traditions and showcase the authenticity, warmth and hospitality of this region.
Should I be physically fit?
Guests with back injuries and had operation for the last 6 months are not allowed to join the tour unless a doctor's note is provided.
What type of accommodation is provided for the overnight stay?
We provide stone dwelling rooms, with mattresses, sheets, blankets, and pillows included.
Can I bring my luggage with me?
We can accommodate 1 small carry-on luggage per guest.
Do the rooms have private toilets?
We have shared bathroom facilities at the camp. No showers to keep the authenticity of the experience.
Do you accommodate any dietary requirements?
We can accommodate vegetarian, vegan, kosher-style, gluten-free. Please inform us of any dietary requirements or allergies when booking.
What type of clothing is recommended?
We suggest bringing a hat, sunglasses, sunscreen and cool, comfortable clothes. In the winter, we recommend bringing something warm to wear. Closed toe shoes and long pants are recommended for the night walk.
What time is pickup from our hotel?
The approximate pickup time is between 5:30 and 6:30 PM, depending on the sunset of the month. The exact time is communicated around noon on the day of the experience.