I have a baby with me, can he/she join?
The hot air balloon ride is only for 5 years and above.
Is pickup included?
We provide complimentary transfers from any hotel in Dubai if booked on a shared vehicle. Extra charges apply for pickups in a residence.
I am pregnant. Am I able to go?
Pregnant women in their first trimester are allowed to join the balloon flight.
Will I go dune bashing?
We focus on sustainable practices and conduct gentle nature drives in the Dubai Desert Conservation Reserve that doesn't include dune bashing.
Why are there alcohol restrictions?
We are committed to stay true to local traditions and showcase the authenticity, warmth and hospitality of this region.
Should I be physically fit?
Guests with back injuries and had operation for the last 6 months are not allowed to join the tour unless a doctor's note is provided.
What type of accommodation is provided for the overnight stay?
We provide stone dwelling rooms, with mattresses, sheets, blankets, and pillows included.
Do the rooms have private toilets?
We have shared bathroom facilities at the camp. No showers to keep the authenticity of the experience.
Can I bring my luggage with me?
We can accommodate 1 small carry-on luggage per guest if booked on a shared vehicle.
What type of clothing is recommended?
As the desert can get quite warm, we suggest bringing a hat, sunglasses, sunscreen and cool, comfortable clothes. In the winter, we recommend wearing layers and bringing something warm.
What time is pickup from our hotel?
The approximate pickup time is between 2:30 and 4:30 PM, depending on the sunset of the month. The exact time is communicated around noon on the day of the experience.