I have a baby with me, can he/she join?
The hot air balloon ride is only for 5 years and above.
Is pickup included?
We provide complimentary transfers from any hotel in Dubai if booked on a shared vehicle. Extra charges apply for pickups in a residence.
I am pregnant. Am I able to go?
Pregnant women in their first trimester are allowed to join the balloon flight.
Will I go dune bashing?
We focus on sustainable practices and conduct gentle wildlife drives in the Dubai Desert Conservation Reserve that doesn't include dune bashing.
Why are there alcohol restrictions?
We are committed to stay true to local traditions and showcase the authenticity, warmth and hospitality of this region.
What type of accommodation is provided for the overnight stay?
We provide stone dwelling rooms, with mattresses, sheets, blankets, and pillows included.
Can I bring my luggage with me?
We can accommodate 1 small carry-on luggage per guest if booked on a shared vehicle.
Do the rooms have private toilets?
We have shared bathroom facilities at the camp. No showers to keep the authenticity of the experience.
Do you accommodate any dietary requirements?
We can accommodate vegetarian, vegan, kosher-style, gluten-free. Please inform us of any dietary requirements or allergies when booking.
What type of clothing is recommended?
As the desert can get quite warm, we suggest bringing a hat, sunglasses, sunscreen and cool, comfortable clothes. In the winter, we recommend wearing layers and bringing something warm.